Refund and Returns Policy

At SMM GIG, client satisfaction is our top priority. We are confident in the quality of our social media marketing and content creation services, which is why we offer a 7-Day Money-Back Guarantee for new clients.

Overview

If you are not fully satisfied with the service received within the first 7 days, you may request a full refund—no questions asked. To be eligible, your request must be submitted in writing within 7 calendar days of your service start date.

Please note:

  • The refund guarantee applies only to the initial purchase of a new service plan.

  • Customized or one-time services (e.g., strategy consultations, design-only projects) are non-refundable.

  • Refunds will be processed within 5–7 business days of approval.

Need help?

For any questions or refund requests, please contact our support team at [team@smmgig.com].